Refund & Return Policy

At Rena Layne Cosmetics, we want you to love your purchase. However, due to the nature of our products and strict hygiene standards, all cosmetic and beauty product sales are final.

No Returns or Refunds

We do not accept returns, exchanges, or offer refunds on cosmetics or beauty products. This policy helps us maintain the highest standards of cleanliness and product safety, as returned cosmetics cannot be resold once they have left our facility.

Please carefully review your order before completing your purchase.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at [customer service email] with your order number and clear photos of the issue. We will review your request and determine the appropriate resolution.

Please do not send any products back without contacting us first.

Order Cancellations

Orders may not be canceled once they have been processed or shipped. Pre-orders are also subject to our no-refund policy.

By placing an order with Rena Layne Cosmetics, you acknowledge and agree to this Refund & Return Policy.

Thank you for understanding and supporting Rena Layne Cosmetics! 💕

Own Your Beauty. Own Your Power.